I’m available for projects and consultations.
I can help you scope a UX project and define deliverables. I work best in a cross-functional team, and you'll typically get the most value pairing me with someone on your team. I am based in Berlin, but open to travel inside Europe, and happy working remotely. English and German are my working languages. My service offer covers most parts of the design process.
Research
- Planning, and executing qualitative user interviews
- Identifying deep, core issues as well as superficial complaints or compliments
- Training teams to conduct their own guerrilla research
- Delivering a clear, concise, supported, and action-oriented research report
METHODS - stakeholder mapping • heuristic reviews • interviews and focus groups • analytics/synthesis • systems diagrams • journey mapping • personas • surveys • consequence scanning
Design
- Generating rough concept sketches
- Iterating on wireframes for interfaces and architectures
- Testing ideas and prototypes with users and stakeholders
- Creating external or internal process documentation
- Ongoing support on implementation
METHODS - requirements documents • conceptual engineering • interaction design • storyboards • application flows • IA site maps • wireframes • click-through prototypes • copywriting • design sprints
Everything Else
- Liaising between development and design teams
- Filing #ux Github issues
- Mentoring newcomers to UX design
- Facilitating hard conversations
METHODS - meticulous note-taking • gentle hand-holding • creating new post-it note color palettes • doing the ball thing every now and then
Consultations can be regular or one-off meetings to discuss a focused problem. You can request a consultation directly.