work with me

I help people make sense of complex technologies. This involves thinking and reworking and exploring and testing. I deliver maps and diagrams. My areas of expertise are information security, distributed networking, open source design, digital infrastructure.

These days most of my time goes to Tonk, where I’m Head of Product — but I take on a small number of consulting projects and pro bono engagements alongside.

I can help you scope a UX project and define deliverables. I work best in a cross-functional team, and you'll typically get the most value pairing me with someone on your team. I am based in Berlin, but open to travel inside Europe, and happy working remotely. English and German are my working languages. My service offer covers most parts of the design process.

Research

Planning, and executing qualitative user interviews
Identifying deep, core issues as well as superficial complaints or compliments
Training teams to conduct their own guerrilla research
Delivering a clear, concise, supported, and action-oriented research report

METHODS - stakeholder mapping • heuristic reviews • interviews and focus groups • analytics/synthesis • systems diagrams • journey mapping • personas • surveys • consequence scanning

Design

Generating rough concept sketches
Iterating on wireframes for interfaces and architectures
Testing ideas and prototypes with users and stakeholders
Creating external or internal process documentation
Ongoing support on implementation

METHODS - requirements documents • conceptual engineering • interaction design • storyboards • application flows • IA site maps • wireframes • click-through prototypes • copywriting • design sprints

Everything Else

Liaising between development and design teams
Filing #ux Github issues
Mentoring newcomers to UX design
Facilitating hard conversations

METHODS - meticulous note-taking • gentle hand-holding • creating new post-it note color palettes • doing the ball thing every now and then

You can request a first consultation with me directly.